1. Information We Collect:

1.1 Information You Provide:
When you use our App, you may provide us with personal information, including but not limited to your name, email address, username and any other information you choose to share when interacting with the App's features.

1.2 Information We Collect Automatically:
We may collect certain information automatically when you use the App, such as your device type, IP address, browsing activity, and usage patterns

2. How We Use Your Information:

We may use the information we collect for the following purposes:

• Provide and maintain the App's functionality.
• Personalize your experience and improve our services.
• Communicate with you, respond to your inquiries, and provide customer support.
• Analyze usage trends and optimize the performance of the App.
• Comply with legal obligations and enforce our policies.

3. Data Sharing:

We may disclose your personal information in the following circumstances:

• To our trusted service providers who assist us in operating the My Mufti App and delivering services to you.
• Your information may be shared with other users of the My Mufti App in accordance with your interactions, such as ask question or book appointments.
• We may disclose your information in response to legal requests, court orders, or legal processes, or to establish or exercise our legal rights or defend against legal claims.

4. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. User Data Deletion:

You have the right to delete your account and all associated personal data at any time directly through the My Mufti App. To delete your account, navigate to the settings menu within the app and select the option to delete your account. Follow the on-screen instructions to complete the deletion process.

If you prefer, you can also request account deletion by contacting us at info@mymufti.com. Upon processing your request, all data associated with your account, including your personal information, activity history, and interactions within the App, will be permanently deleted from our active databases.

Please note that while your data will be removed from our active systems, it may still be retained in our backup systems for a limited time. We ensure that any remaining data will be securely disposed of once it is no longer needed.

Additionally, there may be instances where we are required to retain certain data to comply with legal obligations, resolve disputes, or enforce our agreements. In such cases, only the data necessary for these purposes will be retained.

6. User Contributions:

Our App allows users to ask public questions to scholars, who may reply once as scholars, and users can comment on these interactions. Additionally, users can ask private questions directly to specific scholars. We do not disclose private questions or discussions unless required by law or with your consent.

7. Book Appointments:

User can book appointments with scholars through our App. We collect and process then necessary information to facilitate these appointments and ensure a smooth scheduling process.

8. Security Measures:

We take reasonable precautions to protect the security of your personal information and implement appropriate technical and organizational measures to safeguard against unauthorized access, disclosure, alteration, or destruction.

9. Children's Privacy:

The App is not intended for use by children under the age of 14. We do not knowingly collect personal information from children under 14. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove such information from our systems.

10. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "last updated" date will be revised accordingly. Your continued use of the My Mufti App after any changes to this Privacy Policy constitutes acceptance of those changes.

11. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@mymufti.com. By using the My Mufti App, you acknowledge that you have read and understood this Privacy Policy.

Thank you for using My Mufti.